When your backup is running, there is a BACKmeUP logo (blue icon with Elephant) which toggles in your taskbar. You can pull up the details of your currently running backup set by right clicking on the icon and selecting ‘Show currently running backup’. At the end of the data transfer you will be able to see the status log of backup process if the data was being transferred successfully. Details on the Upload Agent provide you with an indication on the files that were backed up. A blue icon next to your file indicates that the file has been successfully uploaded to our data center. If the back up process is still running, the icon shows “orange” color. For unsuccessful backup, the icon shows red. Note that this indication is to the file level, which means that in a backup set, you can have files that are successfully backed up, files still being backed up and files which are not been backed up. We have the provision of delivering backup email reports after each backup is performed. In the client software, in wizard view, you may run “restore online” and recover your files to verify successful upload to our data center. That is how you can test effectively if the data has been transferred. You can also log in to My Account and check for your files from there. A recover/share option is available on the My Account website.
Posted in: Pre Sales FAQ's