Privacy & SLA
BACKmeUP software and servers use AES encryption, and your data is encrypted on your machine before it is transmitted to BACKmeUP. Data is encrypted at all times while stored by BACKmeUP.
Users selecting BACKmeUP UltraSafe™ must retain their account name and password in a secure location such as a safe deposit box. Accounts created using UltraSafe cannot be accessed by BACKmeUP and if a user loses his password, the data cannot be accessed.
Additionally, BACKmeUP maintains deleted files until specifically removed by the user. BACKmeUP also maintains all versions of the file that a user sends to the BACKmeUP InfiniScale™ servers.
BACKmeUP provides a 99.9% data access service level agreement (SLA).
BACKmeUP only uses datacenters that are level Tier III and Tier IV datacenters across the BACKmeUP global data grid.
BACKmeUP provides an additional level of assurance that is not otherwise available from other backup services. All data is replicated in two datacenters, eliminating datacenters as a single point of failure. Competitors’ SLAs are premised on the performance of a single datacenter.
BACKmeUP when used with UltraSafe complies with the record backup requirement and privacy requirements of HIPAA. No additional contract is required with BACKmeUP. A longer certification is available on request.
SARBANES-OXLEY and other auditing standards
BACKmeUP when used with UltraSafe meets all SEC and similar regulatory standards.
SAS 70 Type II
BACKmeUP datacenters are SAS 70 Type II audited.
US EU Safe Harbor
For site users who sign up for trials and mailing lists:
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